Telephone advice is a cost effective method of management of certain diseases. This study was designed to assess the function of general physicians in answering telephone consultations.A woman called the General physicians of Emergency Departments of hospitals and presented a 6 year old boy with acute attack of asthma and asked the physician to guide her about what she should do at home. Only 22% of physicians suggested a correct management for the patient.Telephone consultations (TC) are not answered accurately by our physicians and it should be taught to medical students. TC is a main step of the process of managing patients in some developed countries and is especially helpful for the people whose access to physician is low. Unfortunately, this method is not used routinely in our country and physicians have not been trained for it.